Question 1

Shipping & Delivery Times

Accepted Answer

Delivery times vary depending on your location and selected shipping method. Generally, orders are processed within 7-10 business days。

Question 2

Can I return a product?

Accepted Answer

We only accept returns or exchanges for products that are damaged or have quality defects upon receipt. Returns or exchanges for products without quality issues are not accepted. To ensure a smooth shopping experience, please carefully review product details, specifications, and sizing information before placing your order. If the product you receive is damaged or defective, please contact our customer service within 48 hours of delivery with photographic evidence, and we will promptly arrange a replacement or refund.

Question 3

Can I modify or cancel my order after placing it?

Accepted Answer

I’m sorry, but once an order has been placed, it cannot be modified or cancelled. We begin processing orders immediately to ensure the fastest possible delivery.
If you need to make any changes, please contact our customer service team as soon as possible at bai@shubaiyixin.cn or call +44 7492686638. While we cannot guarantee changes, we will do our best to assist you.
We recommend reviewing your order carefully before confirming your purchase. Thank you for your understanding.

FAQ

Frequently asked questions

Shipping & Delivery Times

Can I return a product?

Can I modify or cancel my order after placing it?